Source EC : Corporate Gift Online +65 3158 6052      sales@SourceEC.com      Live Chat
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Notebook
Memo Pad
Office Supplies
Pens
Highlighter
Torch
Toolbox
Pillbox
Drinkware
Kitchenware
Houseware
Beauty Product
Misc.
Crystal
 
Trusted Corporate Gifts Supplier

 

FREE SHIPPING
We offer free shipping on all the orders in Hong Kong. It covers almost all the commercial and residential area in Hong Kong, except some special region, such as the airport, restricted exhibition fair, etc. To make sure you enjoy our free shipping service, please fill in the delivery address in the order form, our customer service will confirm you about the final shipping fee (if any) before you make the payment.

 

RETURN POLICY
We think highly of providing good service and your satisfaction to us, in case that you receive defective or incorrect product, please contact our Customer Service, we will take full responsibility and arrange the product replacement at no cost to you.
  • Except in the case of manufacturing defects, we are unable to accept returns on personalized promotional items.
  • Please check your order for defects immediately upon arrival, as there are absolutely no returns after 7 days from receipt of order.
  • Returns on undamaged blank items will be free delivered.

 

ORDER CANCELLATION
  • You have to pay liquidated damages of 50% of the total contract amount for cancellation or termination of the order.
  • After your order has been approved, we start preparing your art proof, at which point the pre-production process begins.
  • In the event of a cancellation, all orders that have begun the pre-production process will be charged of S$50.00 to cover order processing and art preparation expenses.
  • We cannot guarantee our ability to make changes or cancellations to an order once the production process begins.
  • In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup fees, artwork preparation, shipping and restocking fees.

 

ON TIME DELIVERY
Good service and on-time delivery are our specialty and we pay meticulous attention to the time. We guarantee that your products will arrive in the days declared. In the event that Source EC fails to do this, you will get a 20% discount on that order, as well as a 10% discount on the next order.

 

FREE SAMPLES
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